You have a busy schedule, so we made it easy to place your orders with Smile House Dental Lab.

Here are some of the benefits you will experience:

Easy payment options

Payment terms are 30 days. We accept VISA, MasterCard, cash, cheque or money order. In addition, when using
your credit card, you may request automatic withdrawals on the 15th, the 25th or the 30th of each month.

Free delivery

Smile House Dental Lab covers all courier charges within Canada. We regularly use Purolator (for orders across Canada),
MBW (for orders in Nova Scotia) and Eco (for local orders). If these couriers do not pick up in your area, we will make other
arrangements. Please provide us with your civic address when using couriers (not a P.O. Box).

Information for first-time case shipments

If this is your first case placed with Smile House Dental Lab, start by giving Jennifer a call at 1.855.843.4210. She’ll be glad to answer any questions and describe the ordering and shipping process. Jennifer will also arrange to send you all the necessary supplies that you’ll need for sending in first-time cases using overnight shipping.

To download a printable online prescription, please click here.

Timely service

We strive to complete your cases as soon as possible. Here is a guideline of how many days* in the lab it takes to complete
each item:

Product Number of work days for completion
Custom Tray 2 days
Models 1 day
Occlusal Rim 2 days
Cast Frame 10 days
Set-up/Reset 4 days
Process and finish 4 days
Repairs or reline 1-2 days
Bit Plane 4 days
Flipper 4 days
Titanium Bar 10 days
Cast Strengthen Bar 10 days
Surgical Stent 4 days
Routine crown and bridge (4 units or less) 10 days
Implant custom Procera crowns/abutments 15 days
Complicated cases (4 units or more) Please contact us

*Timing may vary on occasion due to workload.